Q : If I fail to give an accurate account of the details when lodging a complaint, will I be charged with making a false accusation?

A : No. Failure to provide full information while lodging a complaint does not mean that you are making a false accusation. False accusation implies that a person knowingly makes a false statement or accusation to the ICAC, who then may breach Section 13B of the ICAC Ordinance.

Q : Is the complainant required to testify in court?

A : If the complainant's evidence can help the court establish the truth, the court may require the complainant to testify.

Q: Will the identity of complainant be disclosed during investigation?

A : The ICAC handles all complaints in strict confidence to protect the complainant's identity and content of the complaint. Only case officers or the designated officers are allowed to gain access to the information on a "need-to-know" basis.

Q : When will the complainant know whether the ICAC would follow up the case?

A : Under normal circumstances, the ICAC will contact the complainants of pursuable reports for an interview within 48 hours. If the report is not corruption-related, the ICAC will contact the complainant within two working days to obtain consent for referring the report to an appropriate authority. Please click Investigation Procedures to learn more.

Q : Will the ICAC inform the complainant of the investigation outcome?

A : The "Victims' Charter" stipulates that the ICAC will notify the complainant as well as the prescribed persons about the investigation outcome.

Q : Can the complainant mention to other people any details of the complaint he has lodged with the ICAC?

A : No. Any person, including the complainant, who discloses details of investigation or the identity of the subject person to other people without lawful authority or reasonable excuse, shall be guilty of an offence under Section 30 of the Prevention of Bribery Ordinance. For more details, please refer to the Text of the Law.

Q : Will the ICAC refer the complaint to another department without the consent of the complainant?

A : The ICAC will consider referring non-anonymous reports that are not corruption-related and with no allegation of criminal offence to the appropriate authority with the complainant's consent while reports alleging criminal offences may be referred to the Police or other law enforcement agencies without the complainant's consent.

Q : Will the ICAC contact the complainant again? Can the complainant contact the responsible investigator of the case directly?

A : If further information or assistance is required, the ICAC will contact the complainant. The complainant can also contact the responsible officer of the case directly to enquire about the investigation progress or to provide further information.

Q : Is there any difference in lodging a report in person or by phone or by mail?

A : The ICAC will consider the nature of the report, rather than the manner in which it is made, when deciding whether to take follow-up action. If you make the report in person, you can give a more detailed and clear account of the case to the duty officer and that will improve the chance of the case being followed up or investigated.

Q : Can I lodge a report by email or fax?

A : For security reasons, the ICAC encourages complainants to make the report in person.

Q : Do I need to make a statement personally to the ICAC after lodging a complaint on the phone?

A : The ICAC encourages complainants to leave their personal contact details when lodging complaints, which is helpful to the follow-up investigation. If necessary, the ICAC will invite the complainant to the ICAC office or a place convenient to him for a statement to be taken by an ICAC officer.

Q : Can another person accompany me when I make a report in person?

A : To keep the identity of the complainant confidential and to prevent information leakage that will affect the subsequent investigation, the complainant should meet the duty officer alone to ensure the content of the report is kept confidential.

Q : Can the complainant request the ICAC to refer the complaint to a specific government department?

A : The ICAC will consider the content and nature of the complaint when deciding whether it should take up the case or refer it to other government departments. The complainant will be informed of the decision where practicable.